Articles
Occasionally, we like to wax lyrical. Occasionally, we get published – most recently in the Journal for Work Process Improvement.
Think about what we need to know just to be able to sit in front of a computer and decide to learn about it. We have a model of the world in our minds that allows us to infer new information based on the knowledge we already have. You may never have used, or even seen a computer before, but I’ll bet that you can figure out how to turn it on. And that’s not as important as knowing that you have to. You can see that it conforms to the pattern you have in your head called “electrical devices” – it has a power lead and a plug, that means it will probably have a power switch and will do something with the energy it consumes. If it has a device which you can identify as a screen, you’ll be looking there for clues as to it’s operation…and so on.
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The more data the system gathers about its users, the more useful it becomes, first by filtering unwanted information and later, as it builds it’s database, by proactively searching for information which matches the profile it has built for each user. This is true software evolution, a constantly changing set of rules, filters and requirements profiles which change as the needs of the user change.
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